Privacy Policy

Agriculture Exports Australia is committed to protecting your privacy and providing you with a safe online experience. This Privacy Policy applies to all products, services, and websites offered by Agriculture Exports Australia and its subsidiaries or affiliated companies. Occasionally, we may post product-specific privacy notices or materials to explain our services and products in more detail. If you have any questions about this Privacy Policy, please contact us through our website.

Advertising Cookies and Opt-Out

When accessing the internet through a web browser, we may use cookies from Facebook, Google, and other advertisers to enhance your online experience, including displaying more relevant ads.

You may opt-out of Google cookies at any time by adjusting your Google Ad Settings. Similarly, you can opt-out of Facebook cookies through your Facebook Ad Settings.

Information We Collect and How We Use It

We may collect the following types of information:

**Information You Provide** – When you sign up or make a purchase from Agriculture Exports Australia, we ask for personal information. We may combine this with information from other Agriculture Exports Australia services or third parties to enhance your experience and improve service quality. This will not occur without your consent unless necessary for site security.

Cookies– When you visit Agriculture Exports Australia, we send one or more cookies to your device. We use cookies to improve our services, including storing user preferences, enhancing search results, ad selection, and tracking user trends. Cookies are also used in our advertising services to help advertisers and publishers manage ads across the web and on Agriculture Exports Australia services.

Log Information – When you access Agriculture Exports Australia’s services, our servers automatically record certain information. These server logs may include details such as your web request, interaction with a service, IP address, browser type, browser language, the date and time of your request, and one or more cookies that may uniquely identify your browser or account. These logs are retained for 14 days for anti-fraud and website security purposes before being automatically deleted.

Traffic Information– Using our traffic analysis tool, Google Analytics, we record certain information anonymously when you access our services. This includes your web request, interaction with a service, IP address, browser type, browser language, the date and time of your request, and one or more cookies that may uniquely identify your browser or account. These logs are retained for 3 months for content and marketing planning before being automatically deleted.

User Communications– When you send emails or other communications to Agriculture Exports Australia, we may retain those communications to process inquiries, respond to requests, and improve our services. We may use your email address to communicate with you about our services or products but never for unrelated communications or without your consent.

Affiliated Services on Other Sites – We offer some of our services through other websites. Personal information provided to those sites may be sent to Agriculture Exports Australia to deliver the service and will be processed under this Privacy Policy.

Third-Party Applications – Agriculture Exports Australia may offer third-party applications, such as plugins, modules, or extensions, through its services. Information collected by Agriculture Exports Australia when you enable a third-party application is processed under this Privacy Policy. Information collected by the third-party application provider is governed by their privacy policies.

Location Data – Agriculture Exports Australia offers location-enabled services. If you use these services, we may receive information about your actual location (e.g., GPS signals) or approximate location (e.g., cell ID). This data is not recorded without your permission and is held only as long as needed to deliver the specific service.

Other Sites – This Privacy Policy applies solely to Agriculture Exports Australia services. We do not control sites displayed as search results, sites with our applications, products, or services, or links from our services. These sites may place their own cookies or collect data independently.

We use the information collected to:
– Provide, maintain, protect, and improve our services (including advertising) and develop new services
– Protect the rights or property of Agriculture Exports Australia and our users

If we use this information differently than for its original purpose, we will seek your consent beforehand.

Information Sharing

Agriculture Exports Australia only shares personal information with other companies or individuals outside of Agriculture Exports Australia in the following circumstances:
– With your consent. We require opt-in consent for sharing sensitive personal information.
– With subsidiaries, affiliated companies, or trusted businesses for processing personal information on our behalf, in compliance with this Privacy Policy and other appropriate confidentiality and security measures.
– When we believe in good faith that access, use, preservation, or disclosure of such information is reasonably necessary to: (a) comply with applicable law, regulation, legal process, or enforceable governmental request; (b) enforce applicable Terms of Service, including investigation of potential violations; (c) detect, prevent, or address fraud, security, or technical issues; or (d) protect against harm to the rights, property, or safety of Agriculture Exports Australia, its users, or the public as required or permitted by law.
– If involved in a merger, acquisition, or sale of assets, we will ensure the confidentiality of personal information and provide notice before it is transferred and subject to a different privacy policy.

Information Security

We take appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of data. These measures include internal reviews of data collection, storage, processing practices, security measures, encryption, and physical security measures.

We restrict access to personal information to Agriculture Exports Australia employees, contractors, and agents who need to know that information to process it on our behalf. These individuals are bound by confidentiality obligations and may face disciplinary action, including termination and prosecution, for failing to meet these obligations.

Accessing and Updating Personal Information

We strive to provide you with access to your personal information and the ability to correct or delete it upon request, provided it is not required to be retained by law or for legitimate business purposes. We may decline requests that are unreasonably repetitive, systematic, require disproportionate effort, jeopardize the privacy of others, or are impractical. Where provided, this service is free of charge, except in cases of disproportionate effort. Residual copies of deleted information may remain in our backup systems for a period of time.

Enforcement

Agriculture Exports Australia regularly reviews its compliance with this Privacy Policy. When we receive formal written complaints, it is our policy to contact the complaining user regarding their concerns. We will cooperate with regulatory authorities, including local data protection authorities, to resolve any complaints regarding personal data transfers that cannot be resolved between Agriculture Exports Australia and an individual.

Changes to This Privacy Policy

Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any changes on this page and, if significant, provide a more prominent notice (including email notification for certain services).